Seller guide

Set up your store

1. 1

   Create an account

   Signup ↗Signup

   Enter your name, email and password and choose the role seller. Then log in.

2. 2

   Add your store

   Console → Stores ↗Add Store

   Every product belongs to a store. You can add more than one.

   • Name: must be unique
   • Address, Contact Phone and Pincode
   • Latitude / Longitude: your map location, used to show your products to nearby buyers and riders
   • New stores start as Pending until approved

List products

1. 3

   Add a product

   Console → Products ↗Add Product

   Choose the store and fill in the details.

   • Name (max 100 characters) and Description (max 1000)
   • Product Type: sale (new), resale (pre-owned) or rental
   • Group, Category and Sub-category so buyers can find it
   • Tags: comma-separated keywords
   • Up to 5 photos; the first one is the cover
2. 4

   Add variants

   + Add Variant

   Each variant is one option the buyer can pick, with its own price and stock. At least one variant needs a SKU and a price.

   • Color, Size, Weight
   • SKU, Price and Stock
3. 5

   Save

   Save Product

   Your product appears in the shop. Use the view / edit / delete buttons in the Products list to keep it up to date.

Handle orders

1. 6

   Confirm new orders

   Console → Orders ↗Confirm

   New orders arrive as Pending. Confirm the ones you can fulfil, or Cancel the ones you can't.

2. 7

   Hand over to the rider

   Once you confirm, nearby riders can accept the order. Keep the items packed. The rider checks them at your store and marks them picked up.

   • You can also mark an order as shipped yourself (Mark shipped).
   • The buyer gives the rider a delivery PIN; only then is the order marked Delivered.

Get paid

1. 8

   Money comes to your wallet

   Wallet ↗

   When a delivery is confirmed with the buyer's PIN, the payment is split automatically and you receive 85% of the order total in your Sales wallet.

   • Cash orders: paid after delivery.
   • Online orders: paid once the online payment has been received.
2. 9

   Withdraw to your bank

   Withdraw

   Enter an amount and choose UPI (name@bank) or a bank account (holder name, account number, IFSC). An admin reviews the request, sends the money and adds a reference number.

Questions