How deliveries work 🛵

Find a nearby order

Open Nearby Orders. You'll see confirmed orders from stores near you, nearest store first.

• Allow location access so distances use where you really are
• Pickup = you → store, Drop = store → customer
• “You earn” is your fee for this order
• Tap Refresh to check for new orders

Accept the order

Button: Accept order

Tap Accept order to take it. Only one rider can accept an order. If someone else got it first, it disappears from your list.

• Not interested? Tap Skip. It only hides the order for you
• Accepted orders move to My Deliveries

Go to the store

Button: I've reached the store

In My Deliveries the Next stop box shows the store. Use Navigate for directions and Call if you can't find it. Tap the button when you arrive.

• You can still cancel the order at this stage
• A cancelled order goes back to other riders

Pick up the parcel

Button: Confirm pickup

Check every item with the store, then tap Confirm pickup and Picked up.

• Match the items list in the app with the parcel
• After pickup the order can't be cancelled
• Next stop now shows the customer

Go to the customer

Button: I've reached the customer

Use Navigate to reach the delivery address. Tap the button when you're at the door.

• Call the customer if you can't find the address
• Cash order? The app shows how much cash to collect

Deliver with the code

Button: Get code & deliver

Tapping the button sends a 5 digit code to the customer. Ask them to open My Orders → Generated Code and read it to you. Enter it and tap Complete delivery.

• Hand over the parcel and collect cash (if any) first
• The code expires quickly. Tap Send a new code if it fails
• Only the latest code works